At Akirah Group and Co., your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By accessing or using our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Personal Identification Information: Name, email address, phone number, billing and shipping addresses, and other information you provide during registration or purchase.
- Payment Information: Credit card details, billing address, and payment history (processed securely by third-party payment providers).
- Usage Data: Information about how you interact with our website, such as IP addresses, browser type, and browsing activity, collected via cookies or similar tracking technologies.
- Customer Support: Information you provide when you contact us for customer support, feedback, or inquiries.
How We Use Your Information
We may use the information we collect from you for the following purposes:
- To Process Transactions: To complete purchases, process payments, and provide the services you have requested.
- To Improve Customer Service: To respond to inquiries, fulfill orders, and address customer service requests.
- To Send Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or updates related to our services. You may opt-out of marketing communications at any time by following the unsubscribe instructions in the emails.
- To Improve Our Website: We may use your information to analyze how visitors use our website, track website performance, and improve user experience.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. These measures include:
- Encryption: All sensitive/credit information you supply is encrypted using Secure Socket Layer (SSL) technology.
- Secure Payment Gateways: We use third-party payment providers that ensure the secure processing of your payment information.
However, no method of internet transmission is 100% secure. While we strive to protect your personal information, we cannot guarantee the absolute security of your data.
Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information in the following limited circumstances:
- Service Providers: We may share your personal information with trusted third-party service providers (such as payment processors, shipping companies, and email service providers) who assist us in operating our business and providing services to you. These service providers are obligated to keep your information confidential and use it solely for the purposes for which we disclose it.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government inquiry.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device to collect information such as browsing behavior and preferences. You may choose to disable cookies through your browser settings, but please note that some parts of the website may not function properly if you do so.
Your Data Protection Rights
As a resident of Ontario, Canada, you have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
- Withdraw Consent: You can withdraw your consent to our use of your personal information at any time. However, this may affect our ability to provide services to you.
- Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by following the instructions in the email or contacting us directly.
To exercise these rights, please contact us at [Your Contact Email/Phone].
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that we have collected information from a child, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will be revised accordingly. Your continued use of our services following the posting of any changes will signify your acceptance of those changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:info@AkirahGroupandCo.com
By using our services, you consent to this Privacy Policy and the collection, use, and sharing of your information as described above.