Terms and Conditions

Welcome to Akirah Group and Co. These Terms and Conditions govern your use of our website and services. By booking an appointment, making a payment, or using our services, you agree to comply with these terms. If you disagree with any part of the terms, you must discontinue using our services immediately.

• All appointments require full payment at the time of booking. Deposits are non-refundable under any circumstances.
• The remaining balance (if applicable) must be paid at least one week (7 days) prior to the event date. Failure to do so will result in the following:
• 6 days prior: Client will receive a payment reminder and a warning of potential cancellation.
• 5 days prior: A second reminder will be sent.
• 4 days prior: If payment is not received and the client does not respond, the booking will be automatically canceled without a refund, and the outstanding balance will be sent to collections.

Click here to read our full Sales Agreement https://bit.ly/3Duawwt – by booking an appointment with Akirah Group and Co., you acknowledge and agree to these terms. 

We reserve the right to withdraw or cancel any services at our discretion under the following circumstances:

• Violation of Terms: If a client breaches our Terms and Conditions.
• Unforeseen Circumstances: If circumstances beyond our control prevent us from fulfilling the service (e.g., natural disasters, extreme weather, global pandemics, illness, or death).
• Non-Payment: If payments are not received within the agreed-upon time frame.

In the event of a cancellation, we will notify the client promptly and provide an explanation. However, clients remain responsible for any services rendered prior to cancellation.

• Cancellations must be made at least 30 days before the event to avoid further charges.
• 30-15 days prior: A credit will be issued for future services.
• 14 days or less: The full balance remains due, and no refunds or credits will be issued.
• If the event is canceled or rescheduled by the client for any reason, we are not responsible for accommodating the new date. If we cannot do so without undue hardship, no refund will be provided.

All financial transactions made through our website or services are subject to Canadian federal laws and Ontario provincial laws governing online transactions, including but not limited to the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Ontario Consumer Protection Act.

• Payments for services must be made in full prior to commencement unless otherwise specified.
• We reserve the right to refuse or cancel any order or transaction for reasons including, but not limited to, fraud, unauthorized transactions, or errors in processing.

We make every effort to ensure that the information on our website is accurate and up to date. However, we do not guarantee the accuracy, completeness, or reliability of any content provided. We will not be held liable for any errors, omissions, or inaccuracies.

Additionally, while we aim to provide continuous service, we are not liable for any downtime, outages, or technical difficulties related to the website or our services, in accordance with applicable Ontario and Canadian laws regarding service disruptions.

• All content on our website, including but not limited to text, graphics, images, logos, and software, is protected by Canadian copyright and other intellectual property laws.
• You may not copy, reproduce, modify, distribute, or use any of our content for commercial purposes without prior written consent from Akirah Group and Co.
• Any content you submit to our website or services (e.g., reviews, feedback, images) grants us a non-exclusive, royalty-free, and worldwide license to use, display, and distribute such content for promotional purposes.

Users must adhere to the following rules and guidelines when engaging with our website or services:

• Unlawful Behavior: Any activities that violate local, provincial (Ontario), or federal laws are prohibited, including violations of the Criminal Code of Canada and Ontario's Anti-Racism Act.
• Hate Speech and Harassment: We do not tolerate hate speech, discriminatory remarks, bullying, or any form of harassment, as defined under Canadian law, including the Ontario Human Rights Code.
• Spam and Promotions: Unauthorized use of our platform for spam, unsolicited promotions, or advertising is strictly prohibited under the Canadian Anti-Spam Legislation (CASL).

We reserve the right to suspend or terminate the accounts of users engaging in any of these behaviors.

We may suspend or disable your account if you fail to comply with these Terms and Conditions, engage in unlawful activity, or otherwise violate the rules outlined herein. We also reserve the right to terminate accounts for any reason, at our discretion, without prior notice.

• Amendments: We reserve the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.
• Governing Law: These Terms and Conditions are governed by the laws of Ontario and the federal laws of Canada. Any disputes will be resolved in accordance with the applicable jurisdiction in Ontario, Canada.
• Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable under Ontario or Canadian law, the remaining provisions will remain in full effect.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@AkirahGroupandCo.com.

By using our services, you agree to these Terms and Conditions.

Common items in a terms and conditions agreement allow you to:

• Withdraw and cancel services, and make financial transactions.
• Manage customer expectations, such as liability for information errors or website downtime.
• Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
• Set rules for user behaviour, like forbidding unlawful behaviour, hate speech, bullying, promotions, spam, etc.
• Disable user accounts.
• Write down any other terms or conditions that protect you or your audience.