Return and Refund Policy

At Akirah Group and Co., we are committed to providing exceptional services and ensuring your satisfaction. Please review our refund and cancellation policy below for complete transparency:

           We accept returns within 14 days from the date recieved. To be eligible, the item must meet the following criteria:

• Condition: The product must be unworn, unused, and in its original packaging with all tags attached.
• Reason: Returns are only accepted for incorrect orders.

• Deposits: Please note that all deposits are non-refundable.
• In-Progress Services: If production has commenced on your service bundle, you will be responsible for any costs incurred for materials or work completed.

• Contact us at info@AkirahGroupandCo.com within the eligible return period.
• Provide the following details:
  • Order number
  • Reason for return or cancellation
  • Supporting documentation (e.g., photos of incorrect items)

           Once we review your request, we will guide you through the next steps.

• Approved refunds will be issued to the original payment method within 14 business days after receiving and inspecting the returned item or confirming the cancellation.
• Refunds do not cover shipping fees or any production costs incurred before cancellation.

                                                            If you have any questions or concerns, feel free to reach out: info@AkirahGroupandCo.com

                                                                         We appreciate your understanding and look forward to assisting you!

                                                                                                                             Stay Fabulous <3